Business Assessment —Please choose an option—HealthcareManufacturingTechnologyInsuranceLegalFinancial ServicesAccountingConstructionSales and MarketingRetailHospitalityOther Strategy Our organization has specific, defined core values that guide and inspire us, and we hire and fire according to our values. YesSometimesNo Our company vision is documented and communicated companywide. Our vision accurately states where our organization is heading and helps define how we will get there. YesSometimesNo We understand what actions or tactics drive healthy company performance for our organization. YesSometimesNo Process We have our key processes for each department developed and documented. The documentation is accessible to all people who need to understand our processes. YesSometimesNo We routinely review our processes for efficacy and modify them when gaps or errors are discovered. YesSometimesNo Our team adheres to our processes. YesSometimesNo Communication We routinely communicate company-wide around the current state of the company, as well as our progress towards our vision. YesSometimesNo Our company does not “silo” different parts of the organization – we all communicate freely with each other as needed. YesSometimesNo We use appropriate, approved methods for communication, both internally and externally. YesSometimesNo Sales Our sales process is well defined and adhered to by all individuals involved in the sales process. YesSometimesNo Our sales team effectively qualifies and disqualifies prospects based on our organization’s ideal client profile. We do not sell to non-qualified prospects. YesSometimesNo Our sales team sets sales / growth targets that move us towards our vision, and routinely achieves those targets. YesSometimesNo Marketing We have our ideal client profile defined and understand their needs, desires, feelings, fears, and behaviors. YesSometimesNo We have a defined brand voice and messaging strategy. This messaging strategy is adhered to by all in our organization. YesSometimesNo We have a marketing calendar and cadence defined and adhere to it. YesSometimesNo Technology We have a technology plan that helps define our needs, risks, and strategies used to achieve our company vision. YesSometimesNo Our technology is current and functions with few incidents or interruptions. YesSometimesNo We use technology to help ensure a competitive edge over our competition. YesSometimesNo Operations Our products and/or service delivery is consistent, and aligns with what was promised to our customers. YesSometimesNo Our customers are asked for feedback routinely, and rate themselves as very satisfied with their experience with our organization. YesSometimesNo We have little to no customer churn outside of what we initiate internally. YesSometimesNo